bromo77 Casino & Sportsbook Data Care
This page describes what we collect when you use bromo77 and how we keep that data protected. Our platform operates across supported jurisdictions in Southeast Asia, and we are accountable for the personal information you share with us during account creation, deposit, gameplay, and withdrawal. We outline our practices below so you understand what we do and what rights you hold.
We collect data only for purposes that serve our business operation—account verification, payment processing, compliance with local gambling regulations, and fraud prevention. Your data does not leave our care without your consent or a lawful request from a regulatory authority. We do not sell or lease your personal information to third parties for marketing.
Our commitment to data protection is embedded in every step of your account lifecycle on bromo77, from the moment you enter your email address through account closure and beyond. This policy applies whenever you use our platform, whether via desktop browser, mobile PWA, or any connected device.
Data We Collect and How We Use It
We collect your name, email address, phone number, date of birth, and government-issued ID number during account creation. This information is mandatory to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in the jurisdictions where bromo77 operates. We verify your identity using a proof-of-address document—typically a utility bill or bank statement issued within the past three months.
When you make a deposit or withdrawal, we record the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, or e-wallet), the amount, the date and time, and the transaction outcome. This data helps us detect unusual account activity, process refunds, and comply with financial reporting requirements. We retain transaction records for seven years, as required by Indonesian financial law.
We collect behavioral data—game sessions, wager amounts, game titles accessed, tournament participation—to improve our platform and personalise your experience. We do not use this data to profile you for marketing or to make automated decisions about your account eligibility, except where we must block access due to detected fraud or regulatory intervention.
Third-Party Data Processors
Our servers and databases sit outside Indonesia, typically in data centres in Singapore or Australia, to ensure uptime and disaster recovery. We use third-party payment processors (Xendit, Doku, or Verifone) to handle mobile banking, local payment, online payment, and bank-transfer settlements; these processors receive only the minimum data needed to execute your transaction. We do not share your full KYC documents with payment processors—only a verification flag confirming you have passed our checks.
We use a third-party fraud-detection service (Sift or Kount) to scan for suspicious login attempts and large withdrawals. This service receives your IP address, login timestamp, and account-balance change, but not your ID number or personal name. All processors are contractually bound to use your data only for the services they provide to bromo77 and to comply with Indonesian data-protection laws.
Cookies and Tracking
We use essential cookies to keep you logged in and to remember your language preference and game-lobby filters. These cookies do not track you across other websites. We do not use advertising cookies or install third-party analytics trackers on bromo77. If you disable cookies in your browser, you will not be able to access your account.
Your Rights
You have the right to request a copy of all personal data we hold about you, free of charge, within 30 days of submission. You may request correction of inaccurate data, deletion of data no longer needed for our legal obligations, or a portable copy in CSV format. To exercise these rights, contact our privacy team at [email protected]. We will verify your identity before responding.
Policy Updates and Legal Basis
We may update this policy if our business practices change or if local law requires it. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of bromo77 after that date constitutes acceptance of the updated policy.
Our legal basis for collecting and processing your data is twofold: first, your explicit consent when you create an account and tick the data-use box; second, our legal obligation under Indonesian gambling regulations and AML statutes. We do not process data beyond what these obligations require.
If you have concerns about how we handle your data, or if you believe we have breached this policy, contact our privacy officer at [email protected] or write to our Jakarta office. You also have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction. bromo77 takes data breaches seriously; we notify affected users and authorities within 72 hours of discovery, as required by law.